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Taiwanese airline

EVA Air
長榮航空
EVA Air logo
IATA ICAO Callsign
BR EVA EVA
Founded 8 March 1989; 32 years agone  (1989-03-08)
Commenced operations 1 July 1991; 30 years agone  (1991-07-01)
Hubs
  • Taipei–Taoyuan
Focus cities
  • Bangkok–Suvarnabhumi
  • Hong Kong
  • Kaohsiung
  • Taipei–Songshan
Frequent-flyer programme Infinity MileageLands
Alliance Star Brotherhood[1] [2]
Subsidiaries UNI Air
Fleet size 88
Destinations 62 (incl. cargo) [3]
Parent company Evergreen Group
Traded as TWSE: 2618
Headquarters 376, Hsin-Nan Rd., Sec. i, Luzhu, Taoyuan Urban center, Taiwan
Key people Lin Bou-Shiu (Chairman)
Chen Hsien-Hung (President)
Employees xi,147 (31 May 2018) [3]
Website www.evaair.com
EVA Air
Traditional Chinese 長榮航空
Simplified Chinese 长荣航空
Literal meaning Evergreen Airlines

EVA Airways Corporation (pronounced as 3 letters: ; Chinese: 長榮航空) (TWSE: 2618), of which "EVA" stands for Evergreen Airways, is a Taiwanese international airline based at Taoyuan International Airdrome nigh Taipei, Taiwan, operating rider and dedicated cargo services to over 40 international destinations in Asia, Commonwealth of australia, Europe, and N America. EVA Air is largely privately owned and flies a fully international route network.[4] [five] It is a 5-star airline, rated by Skytrax. It is the second largest Taiwanese airline (after Mainland china Airlines).[5] EVA Air is headquartered in Luzhu, Taoyuan City, Taiwan. The company slogan is "Sharing the World, Flying Together" ( 分享世界，比翼雙飛 ).

Since its founding in 1989 as an chapter of shipping conglomerate Evergreen Group,[six] EVA Air has expanded to include air cargo, airline catering, ground handling, and aviation engineering science services.[four] Its cargo arm, EVA Air Cargo, links with the Evergreen worldwide shipping network on body of water and land.[5] Its domestic and regional subsidiary, UNI Air, operates a medium and short-booty network to destinations in Taiwan, Macau and China with its main hub in Kaohsiung, Taiwan.[5] As of January 2018, EVA Air is the 15th safest airline in the world, with no hull losses, accidents, or fatalities since its institution.

EVA Air operates a mixed fleet of Airbus and Boeing shipping, with Airbus A330, Airbus A321, Boeing 777, Boeing 787, and ATR 72 (operated by UNI Air) airliners primarily used on rider routes, along with Boeing 777 freighter shipping used on cargo routes.[5] The airline was i of the offset carriers to introduce the Premium Economy form (previously chosen Elite Class by EVA Air), which it debuted in 1991.[5]

History [edit]

Launch [edit]

Aircraft in flight. Side view of twin-engine jet with extended landing gear and flaps.

EVA Air began commercial services in 1991 with Boeing 767 shipping.

In September 1988, during the 20th anniversary commemoration of Evergreen Marine Corporation'due south founding, company chairman Chang Yung-fa appear his visitor's intentions to institute Taiwan'due south first individual international airline.[5] The opportunity to create a major Taiwanese airline had just arisen following a decision by the Taiwanese government to liberalise the state'due south air transportation system.[5] [6] Regime requirements notwithstanding mandated global experience and financial capital requirements for any company seeking permission to initiate international airline service from Taiwan.[seven]

Upon receipt of regulatory approval, EVA Airways Corporation was formally established in March 1989.[7] The airline was originally to be chosen Evergreen Airways,[8] however this was deemed too similar to the unrelated Evergreen International cargo airline.[ix] In October 1989, the newly formed EVA Airways Corporation placed a U.s.$three.6 billion order for 26 shipping from Boeing and McDonnell Douglas, including Boeing 747-400 and MD-eleven airliners.[8]

Operations began on one July 1991 with a small fleet of Boeing 767-300ER aircraft featuring business and economy course seating.[9] [10] Initial destinations from Taipei were Bangkok, Seoul, Jakarta, Singapore, and Kuala Lumpur.[9] By the stop of the year, the EVA Air network had expanded to include additional cities in East Asia and its offset European destination, Vienna.[9] Offset twelvemonth revenues reached Us$40 million.[9]

Expansion in the 1990s [edit]

In 1992, EVA Air received the offset of its Boeing 747-400 aircraft on guild, and launched its premium economy class, "Economy Deluxe", on its 747 transpacific flights to Los Angeles, offset in December of that year.[v] [9] EVA Air'due south premium economy motel was the first in the world[xi] [9] [12] featured a wider ii-4-2 abreast configuration,[5] legrests, individual seatback video, and enhanced meal services. EVA Air's Economy Palatial cabin (later renamed "Evergreen Deluxe" and "Elite Course") proved popular with the traveling public.[five] [13] For international services, EVA Air'south 747s were configured with 104 premium economy seats equally part of a 370-seat, four-class motel, in improver to commencement, business and economy classes.[nine] In 1993, EVA Air added flights to Seattle, New York, Bangkok and Vienna with the Boeing 747-400.[5]

Aircraft in flight. Side view of quad-engine jet with extended landing gear and flaps.

An EVA Air Boeing 747-400 in the airline's original livery (1991–2003).

By 1994, EVA Air was providing regular service to 22 destinations worldwide, and carrying over 3 million passengers annually.[9] In 1995, the airline posted its first turn a profit on revenues of US$1.05 billion, one year ahead of schedule.[five] [half-dozen] [9] Internationally, EVA Air'south rapid expansion and increased passenger book was additional by its safety record, in contrast to its main competitor, Red china Airlines.[5] [fourteen] In improver to receiving IOSA (IATA Operational Safety Audit) certification,[xv] EVA Air in 1997 achieved simultaneous official ISO 9002 certification in the areas of Passenger, Cargo, and Maintenance Services.[16]

Defended EVA Air Cargo operations began in April 1995, with the commencement weekly McDonnell Douglas MD-11 freighter flights to Taipei, Singapore, Penang, San Francisco, New York, and Los Angeles.[5] EVA Air Cargo'due south fleet was expanded to five freighters by the end of the year.[5] Previously, EVA Air Cargo operations mainly relied on rider shipping cargo infinite.

In the mid–1990s, EVA Air expanded into the domestic Taiwan market past acquiring shares in Makung International Airlines, followed by Peachy China Airlines and Taiwan Airways. On 1 July 1998, all three carriers, also as EVA's existing domestic operations, merged under the UNI Air title.[5] UNI Air became EVA Air's domestic intra-Taiwanese subsidiary, operating short haul flights out of its base of operations in Kaohsiung,[5] Taiwan's southern port and second-largest city.

Maturation in the early 2000s [edit]

In 2000, EVA Air embarked on its first major long-haul fleet renewal. The airline became one of the launch customers for the Boeing 777-300ER, ordering four shipping plus eight options.[v] At the same time, the airline placed three orders for the Boeing 777-200LR. In January 2001, EVA Air ordered its first Airbus shipping, the A330-200. The Boeing 777 aircraft were intended for United States and European services, while the Airbus A330 shipping were intended for regional Asian routes.[5]

In 2001, EVA Air began listing public stock offerings on the Taiwan Stock Exchange.[9] Initially, ane per centum of the company's shares was offered over-the-counter, with one-quarter held by parent company Evergreen Marine Corporation and EVA Air employees, respectively.[5] In 2002, EVA Air underwent internal corporate reforms, with staff reductions and streamlined direction.[five] This culminated a process which had begun in 1997, when the Asian fiscal crisis began affecting profitability.[5] The 2002–2003 SARS contamination also afflicted rider traffic for medium-booty flights in Southeast Asia, while long-haul flights to North America, Japan, and Europe were less affected.[5]

In 2004, EVA Air converted its remaining eight options for Boeing 777-300ERs into firm orders.[17] The first Boeing 777-300ER entered service as EVA Air's new flagship aircraft in July 2005. With the arrival of its new Boeing 777s, EVA Air launched a comprehensive revamp of its cabins, introducing prevarication-apartment seats in its new Premium Laurel business class motel, and upgrading its premium economy product to the new Elite Class cabin.[xviii] The airline'due south A330s were introduced with two-course Premium Laurel and Economic system cabins. In December 2005, EVA Air and its associated divisions had 5,098 employees, and the airline's network spanned 40 rider destinations worldwide, with additional cargo destinations.[4]

Repositioning in the late 2000s [edit]

In 2007, EVA Air announced a nonstop Taipei to New York (Newark Liberty International Airport) service, to be operated with its new long-range Boeing 777-300ERs.[19] At the same time, the airline withdrew passenger service from Taipei to Paris.[20] On 31 October 2008, EVA Air announced a resumption of Taipei to Paris service with twice-weekly passenger flights beginning 21 January 2009.[21] In 2008, the airline also announced the suspension of services to Auckland.[22] The carrier too prepared to increase direct flights to China,[23] after initiating weekly charter flights in July 2008 post-obit changes to the Three Links travel agreements.

Side view of aircraft in flight; fuselage painted with cartoon faces and reads 'Hello Kitty'.

An EVA Air Airbus A330-200 in Hello Kitty special livery.

For the 2007–2008 flow, EVA Air coped with a 34% surge in fuel prices, which contributed to a US$61.ii meg 2007 loss.[24] In August 2008, EVA Air reported a second quarterly loss due to increased fuel costs.[25] In response, the airline implemented price-saving measures, including flight schedule reductions and fee increases.[23] In early on 2008, EVA Air's business role in El Segundo, California, announced a major staff reduction, with over half the staff advised that they would no longer be employed by May 2008.[26] Functions performed by those local staff were shifted to Taiwan past half, such every bit the reservation center.

EVA Air carried half dozen.ii 1000000 passengers in 2007,[24] and employed four,800 staff members as of Apr 2008.[24] The carrier returned to profitability in the first quarter of 2009, with a Usa$five.9 million net gain.[27] In August 2010, EVA Air was named one of the peak 10 international airlines in Travel+Leisure'due south World's Best Awards.[28]

Further expansion in the early on 2010s [edit]

In March 2010, EVA Air began services to Toronto. In November 2010, EVA Air began nonstop flights connecting the inner-urban center Taipei Songshan and Tokyo Haneda airports.[29] In 2010, Chang Kuo-wei, son of Chang Yung-fa, returned to serve as EVA Air'southward president, and the carrier recorded increased sales and yearly profits.[xxx] In early 2011, the carrier announced that it had applied for airline alliance membership with Star Alliance,[31] and afterward that yr clarified that information technology was in talks to join either Oneworld or Star Alliance past 2013.[32] In June 2011, the carrier began nonstop flights from Taipei to Guam,[33] and in October 2011 the carrier announced nonstop service from New York (JFK) to Taipei.[34]

On 27 March 2012, EVA Air appear that it would join Star Alliance in 2013.[1] On 24 September 2012 EVA Air signed a partnership with Amadeus It Group Altéa suite for its Altéa Revenue Management system. On eighteen June 2013, EVA Air became a full fellow member of Star Brotherhood.

In October 2014, EVA Air appear its intention to expand its North American network by adding new routes to Houston in 2015 and Chicago in 2016, along with expanding 55 flights per week to 63 flights per week to Due north America.[35]

In October 2015, EVA Air announced its intent to purchase upwardly to 24 Boeing 787 Dreamliners and 2 additional 777-300ER (Extended Range) jetliners from Boeing. EVA Airways joined the 787-10 launch customer team.[36]

Recent developments [edit]

In November 2015, EVA Air unveiled a new livery on its 22nd Boeing 777-300ER.[ citation needed ]

In January 2016, Evergreen Group chairman Chang Yung-fa died, leaving control of the visitor to his son by his 2nd spousal relationship, Chang Kuo-Wei. In March 2016, a coup by the three children of Chang Yung-fa's offset marriage removed Chang Kuo-Wei every bit chairman and replaced him with Lin Pang-Shui (Steven Lin).[37] Chang Kuo-Wei later established a new airline split up from EVA Air, chosen StarLux Airlines.[38]

In June 2016, EVA Air was ane of eleven airlines to be given a Skytrax 5-star rating, along with All Nippon Airways, Asiana Airlines, Communist china Pacific, Etihad Airways, Garuda Indonesia, Hainan Airlines, Nihon Airlines, Lufthansa, Qatar Airways and Singapore Airlines.[ citation needed ]

On 24 August 2017, EVA Air unveiled its 3rd-generation uniform, designed by fashion business firm Shiatzy Chen. Those new uniforms were rolled out in November 2017, replacing the second generation uniform that was introduced in 2003.[39]

On 2 Oct 2018, EVA Air took commitment of its beginning of 4 Boeing 787-9 Dreamliners.[xl] The airline has orders for 20 787-10s and options for half dozen more. In June 2019, EVA Air took delivery of its showtime of 20 Boeing 787-ten Dreamliners.

Corporate affairs and identity [edit]

Direction [edit]

Equally of 2011, EVA Air's corporate leadership is headed by Chairman Lin Bou-shiu and President Cheng Chuan-yi.[41] EVA Air's president plays a master part in managing EVA'south business organisation operations.[five] Other members of EVA Air's lath manage support and service services of the company, including its catering and maintenance divisions.[5] Related areas outside EVA Air'southward direct management include UNI Holidays, Evergreen'south Evasión travel service[42] and Evergreen Laurel Hotels.[43] EVA Air has its headquarters, known as the EVA Air Building, in Luzhu, Taoyuan City.[7] [44] [45]

EVA Air is largely privately owned.[4] Primary shareholders are Evergreen Marine Corporation (20%), Evergreen founder Chang Yung-fa (15%), and Evergreen International Corporation (eleven%).[41] Foreign investors and individual stockholders combined agree 28% of EVA Air shares.[41]

Multi-storey rectangular building with title Evergreen Aviation Technologies Corp.

Cultural details [edit]

EVA Air has differentiated its onboard service by using Taiwanese (Hokkien), Standard mandarin, Hakka, English language, and other languages for its in-flight cabin announcements.[xiii] The order of Hokkien and Standard mandarin has varied since the carrier'due south launch. EVA Air has besides used Taiwanese folk songs in its boarding music, including an orchestral course of "Longing for Spring Wind" performed by the Evergreen Group'southward Evergreen Symphony Orchestra.[13] The carrier's shipping and employee colour scheme has at times been interpreted past observers as support for the Pan-Greenish Coalition of Taiwanese politics,[46] mainly due to Evergreen founder Chang Yung-fa's political views in the 2000 presidential election,[46] [47] only this association changed post-obit Chang's support of the Pan-Blue Coalition in the 2004 presidential election.[47] The carrier has further abstained from displaying official markings of Taiwan on its shipping, and received expedited approval of international landing rights as a result.[48]

Branding [edit]

[edit]

The proper name "EVA" was taken from two letters of "Evergreen" and the first alphabetic character of "Airways." The name "EVA" is e'er spelled in majuscule letters and is pronounced "Due east-5-A". The airline uses the logo of its parent visitor, using green with an orange trim. The orange trim was removed on the current logo.[49]

Livery and uniforms [edit]

Double-deck aircraft in flight, with deployed landing gear.

An EVA Air Cargo Boeing 747-400BDSF in the 2002-2015 livery.

The standard EVA Air livery utilizes dark green, signifying durability,[10] and orangish, representing technological innovation.[10] The tail world logo is intended to represent stability and reliability, and its positioning on the tail, with ane corner off the edge, represents service innovation.[10] The EVA Air livery was updated in 2002, adding a larger typeface and the use of green covering the shipping below the window line. The tail blueprint and logo remained unchanged. In late 2015, EVA Air redesigned the livery and tail logo, using the nighttime dark-green colour on the belly, and cancelled the orange line on the edge of the tail to highlight the corporate identity.

Since 2003, EVA Air has adopted its current uniform, featuring dark greenish dresses with cropped jackets. Principal pursers are distinguished by orangish highlights, gold bands, and orange stripes; flight attendants feature green trim and white stripes. The current compatible replaced the former green-and-orangish necktie ensembles used in EVA Air's first twelve years.[50]

Marketing slogans [edit]

EVA Air has used different slogans throughout its operational history. The kickoff slogan appeared on English language language advertizing in the U.s.,[51] while the 1996 and 2003 versions were introduced internationally in both English and Mandarin. In 2005, a 2d "Sharing the globe" slogan was introduced to complement the arrival of the airline'southward Boeing 777s.[52] EVA Air slogans have been as follows:

  • Flying into the Future (2016–present)

Divisions [edit]

EVA Air Cargo [edit]

Side view of tri-jet aircraft in flight, with deployed landing gear.

Founded concurrently with the rider operations of EVA Air, EVA Air Cargo operates facilities in Europe, Asia, and North America. Its cargo operations have diversified to include transportation of high-tech equipment and special care items such every bit museum artwork[53] and live zoological specimens.[54] EVA Air has stated its goal of achieving a 50/50 split in revenues betwixt its passenger and cargo operations.[v] The airline's cargo operations are mainly operated via a fleet of Boeing 747-400,[55] MD-eleven dedicated freighters, Boeing 747-400 Combi aircraft, and additional abdomen cargo space on passenger aircraft.[5]

Following the establishment of its A330 fleet and the introduction of Boeing 777 long-haul aircraft, the airline converted some of its older Boeing 747-400 passenger aircraft to freighters to meet cargo market demands.[56] EVA Air Cargo established its European Cargo Center in Brussels in 2003[57] and opened its Southern People's republic of china Cargo Center in Hong Kong in 2006.[58]

Every bit of 2007, EVA Air Cargo had 43 weekly cargo flights to London, Vienna, Brussels and US destinations including Los Angeles, Dallas/Fort Worth, Chicago, Atlanta and New York. The carrier also has code-shares with international airlines including Air Nihon (a subsidiary of All Nippon Airways), British Airways Globe Cargo, Austrian Airlines and Lufthansa Cargo.[59]

In recent years, the airline has focused its Due north American cargo operations solely on bespeak-to-betoken routes. By 2004, EVA Air Cargo ranked among the globe's pinnacle 10 largest air freight companies.[60] Manufacture publication Air Cargo Globe ranked EVA Air Cargo sixth out of l in its 2008 Air Cargo Excellence Survey, a measure of cargo service customer service and functioning.[61] In 2008, EVA Air handled the send of two Chinese pandas, donated as a souvenir to the Taipei Zoo.[62]

Maintenance and support [edit]

EVA Air service divisions farther include pilot and motel attendant training facilities, along with its Evergreen Sky Catering and Evergreen Airline Services ground back up divisions. EVA Air has partnered with General Electric since 1998 to operate the Evergreen Aviation Technologies Corporation (EGAT), a heavy maintenance and aircraft overhaul service.[63] Evergreen Aviation Technologies Corporation provides safety, repair, and refit services for EVA Air, other airlines' shipping, and has handled the modification of 4 Boeing 747 Large Cargo Freighter aircraft for Boeing'south 787 Dreamliner product program.[63]

Financial report [edit]

EVA Air'southward fiscal results are shown below:[64]

2011 2012 2013 2014 2015 2016 2017 2018
Operating Revenue (NT$ million) 102,192 107,110 110,747 116,921 115,892 115,495 125,314 135,620
Cyberspace profit (NT$ 1000000) +209 +504 +747 −1306 +6436 +3476 +5752 +6553
Number of passengers carried (m) - vii.5 8.0 8.9 10.0 xi.two 12.1 12.five
Rider load factor (%) 78 79.iii 79.6 78.1 80.8 80 78.3 80.8
Cargo carried (000s tonnes) 793 741 713 680 622 611 643 649
Number of aircraft (at year stop) 59 threescore 62 67 65 72 78 79
Number of employees (at year end) five,807 six,429 seven,077 7,750 - - - -
References [65] [66] [67] [68] [69] [70] [64] [71] [72]

Destinations [edit]

Row of eight aircraft tails in identical livery, lined at airport terminal, surrounded by cargo and equipment.

EVA Air's aircraft at Taiwan Taoyuan International Airport in 2009.

Nearly EVA Air flights originate out of Taiwan Taoyuan International Aerodrome, its main hub near Taipei, Taiwan.[9] At Taiwan Taoyuan International Airport, EVA Air's flight operations are concentrated in Terminal 2. Additionally, EVA Air and its domestic subsidiary UNI Air operate numerous flights out of Kaohsiung International Drome.[5] A focus urban center for EVA Air exterior of Taiwan is Bangkok, (its principal hub being Suvarnabhumi Drome), with westerly connections to all its European destinations except for Paris, which is flown non-stop.

Through the mid-2000s, EVA Air's route network was affected by the political status of Taiwan, which has historically limited access for Taiwanese airlines to Europe and certain Asian countries. Because Taiwanese carriers did not have straight access to China, EVA Air has used Hong Kong, Bangkok and Macau as interline destinations.[56] EVA Air operated regular lease flights to China in 2008. The airline began regularly scheduled, directly cross-strait operations in Dec 2008, following the restoration of direct travel links.[73]

A Houston (George Bush Intercontinental Airport) route was opened in June 2015, and service to Chicago (O'Hare International Aerodrome) began on two November 2016, using a 777-300ER, as office of a planned increase in North American flights from 58 flights to 77 flights a week.

EVA Air launched a new year-round service to Istanbul on five March 2016, operating 777-300ER aircraft. This route was commencement downgraded to a seasonal frequency then cancelled altogether by September 2016.[74] EVA Air also launched daily service to Cebu, Philippines on 27 March 2016 using A321-200 shipping. Furthermore, EVA Air expanded its Southeast Asian services by offer daily flights to Chiang Mai on 1 July 2018.

Codeshare agreements [edit]

EVA Air has codeshare agreements with the post-obit airlines:[75]

  • Air Canada
  • Air Communist china
  • Air India[76]
  • Air New Zealand[77]
  • All Nippon Airways
  • Asiana Airlines
  • Avianca
  • Bangkok Airways
  • Copa Airlines[78]
  • Hainan Airlines
  • Hong Kong Airlines
  • Shandong Airlines
  • Shenzhen Airlines
  • Singapore Airlines
  • Thai Airways
  • Turkish Airlines
  • Uni Air
  • United Airlines

Fleet [edit]

Electric current fleet [edit]

Equally of January 2022[update], EVA Air operates the following aircraft:[79] [eighty] [81]

EVA Air fleet
Aircraft In service Orders Passengers Notes
R P Due east+ East Total
Airbus A321-200 22 — — eight — 176 184
Airbus A330-200 three — — 24 — 228 252
Airbus A330-300 9 — — xxx — 279 309
Boeing 777-300ER 34 — 38 64 — 221 323
39 56 — 238 333
39 56 — 258 353
Boeing 787-9 four 4 26 — — 278 304 Orders changed from Boeing 787-x.[82] [83]
26 — 21 242 289
Boeing 787-ten 6 9 34 — — 308 342 Originally ordered 24 in 2015.[84] [83]
EVA Air Cargo fleet
Boeing 777F 8 — Cargo Orders changed from Boeing 787-10.[85] [83]
Total 86 13

Former fleet [edit]

EVA Air Former Fleet[81]
Aircraft Fleet Introduced Retired Replacement Notes
Airbus A320-200 ane 2007 2009 Airbus A321-200
ATR 72-600 two 2016 2022 None Transferred to subsidiary Uni Air.
Boeing 747-400 5 1992[86] 2017[86] Boeing 777-300ER[86] Concluding flight took place on 21 Baronial 2017.[87] [88]
Boeing 747-400BDSF vi 1999 2019 Boeing 777F
Boeing 747-400F 3 2000 2018 Boeing 777F
1 Leased from Atlas Air.
Boeing 747-400M v 1993 2015 Boeing 777-300ER
6 Converted into freighter and transferred to EVA Air Cargo.
Boeing 757-200 2 2002 2004 None
Boeing 767-200 4 1994 2005 Airbus A330-200
Boeing 767-300ER 5 1991 2007 Airbus A330-300
McDonnell Douglas MD-eleven 3 1992 2003 Boeing 777-300ER Converted into freighter and transferred to EVA Air Cargo.
McDonnell Douglas MD-11F 9 1992[89] 2015[89] Boeing 777F
iii Converted from retired passenger fleets.
McDonnell Douglas MD-90-xxx 14 1996 2016 Airbus A321-200

Special liveries [edit]

In October 2005, EVA Air launched a campaign with Japanese visitor Sanrio to create the "Hello Kitty Jet," featuring the popular Japanese character.[ninety] Using the airline's A330-200, the exterior adopted a livery of Hullo Kitty characters. A year afterwards, the airline launched a second Hullo Kitty Jet. The aircraft featured a Howdy Kitty motif on exterior and interior effects and features.[91] Both aircraft were used to serve Japanese destinations,[92] and from mid–July 2007, likewise Taipei-Hong Kong routes. The original Howdy Kitty livery was retired in 2009, but in 2011 EVA Air announced its return in redesigned form to mark the carrier'southward 20th anniversary and renew interest in Japanese tourism.[93] For this occasion, EVA Air had ordered brand-new Airbus A330-300s to be painted in an all-new Hello Kitty livery, which the offset 3 were the Howdy Kitty with Magic Stars, Howdy Kitty Loves Apples, and Hello Kitty Around the World.

Later the introduction of the "refreshed" Hello Kitty Livery on 3 EVA Air A330s, EVA Air decided to introduce two boosted Hello Kitty A330 jets, launched in May and June 2012. The fourth and 5th Hello Kitty jets are known as Hello Kitty Speed Puff and Hello Kitty Happy Music respectively. In 2013, the carrier rolled out its sixth Hello Kitty jet Mitt in Paw, this time on a Boeing 777-300ER, until it was repainted into the new EVA Air livery in May 2021. The shipping featured all the primary characters from the Sanrio family. In 2015, the seventh and final Hello Kitty jet, Kikilala-themed Shining Star Boeing 777-300ER, rolled out.[35] In 2017, the first iii of the Hello Kitty jets, Howdy Kitty with Magic Stars, Hello Kitty Loves Apples, and Hello Kitty Around the World were re-themed into Bad Badtz-Maru Travel Fun, Joyful Dream, and Celebration Flight respectively. At the same fourth dimension, the Gudetama Comfort Flight were added onto the A321, and the Hello Kitty Speed Puff and Hello Kitty Happy Music were phased out.

Side view of twin-jet aircraft on runway in front of airport buildings.

An EVA Air Boeing 777-300ER in the Rainbow special livery, painted from 2006 to 2013.

In July 2006, EVA Air's third new Boeing 777-300ER was Boeing'due south eye stage at the 2006 Farnborough Airshow in a static display.[94] The aircraft, with its special 777-300ER "Rainbow" livery, was leased by Boeing for a week to be presented at the show. The start 3 EVA Air Boeing 777 aircraft featured this livery, which were repainted in 2013 (B-16701 in Star Alliance livery, B-16702 in regular livery, B-16703 in Howdy Kitty "Mitt in Hand" livery, which has been repainted to the standard livery in 2021).

For the 2010 Taipei International Flora Exposition, EVA Air debuted a floral-inspired design for its A330-200 shipping, highlighting the carrier'southward official sponsorship of the event;[95] [96] the "Flora Expo motel concept" introduced interior products such as in-flight meals with a flower motif.[95]

Armada plans [edit]

The majority of EVA Air's long-haul fleet is based on the Boeing 777-300ER, with the carrier'south initial order for 15 all delivered by 2011. In 2006, the airline decided confronting proceeding with an guild for two Boeing 777-200LR (stating that with the 777-300ERs would give information technology sufficient passenger capacity), and they were converted into orders for two 777-200F cargo aircraft.[97] In belatedly 2010, EVA Air indicated it planned to lease three A330-300 aircraft for Asian routes in 2011.[98] In mid-2011, EVA Air announced plans to acquire further 777-300ERs to complete the replacement of its 747-400 aircraft on Europe and US routes, along with A321 series narrow-torso jets to replace its Md-90 fleet.[99] On 8 May 2012, EVA Air signed orders with Boeing for three additional 777-300ERs, and as well announced a lease of 4 more 777-300ERs.[100] Due to falling freight demand, the airline restructured its cargo armada by retiring its McDonnell Douglas Doc-11s. The final 747-400M flight was conducted on 5 Jan 2015, ending its 22-year service.[ citation needed ]

At the Paris Airshow in 2015, EVA Air announced its intention to purchase v Boeing 777F cargo aircraft[101] and 4 Airbus A330-300s.[102] EVA Air confirmed the social club of up to 24 Boeing 787-10s and ii additional Boeing 777-300ERs. It also announced the boosted charter of 787 aircraft.[103] [104]

EVA announced in belatedly 2015 that it would exist retiring all of its leased A330-200 aircraft by the end of 2016, replacing them with the newly ordered A330-300s.

Following the changes of air traffic demand due to the COVID-nineteen pandemic, the airline switched 7 787-10s with 4 787-9s and three 777Fs.

747 retirements [edit]

Every bit the 777s continued to phase in, the 747s were progressively retired. On 5 Jan 2015, EVA Air retired its first 747 variant, the 747-400M Combi. In 2016, EVA announced that the last 747-400 passenger service would be mid-May 2017. The airline also plans to retire the 747 freighters when the 777 freighters are delivered. EVA retired the Boeing 747-400 passenger aircraft from its fleet on 21 August 2017.[105] The following yr, the production 747 freighters were retired, leaving the converted 747 freighters in service until 2019.

Services [edit]

Hi Kitty Flights

EVA Air ran Howdy Kitty flights from 2005 through 2008, and brought them back in 2011. They have been running Hello Kitty flights ever since, and current Howdy Kitty routes accept some of the highest load factors in their organisation (around 85%).

Check-in [edit]

At Taiwan Taoyuan International Airport, EVA Air has introduced the EVA Air Check-in Kiosks at T2, counters 6A, allowing passengers to check in and print their boarding passes electronically, since December 2009.[106] The kiosks are currently available at Taiwan Taoyuan International Airport and Taipei Songshan Airport. Over time, EVA will install these counters in airports in China and other international EVA Air destinations. Outside of Taiwan, it is only currently bachelor in Los Angeles, Tokyo, and Osaka.[106] Previously, if passengers were to cheque in for an EVA Air flight, they would have to go to an airline representative at the counters. In that location is a self service baggage drop available at Taiwan Taoyuan International Airport at T2 at counters 16–17.

Onboard [edit]

Airline business cabin. Rows of seats arranged between aisles.

The Royal Laurel Class motel on board 1 of EVA Air's Boeing 777-300ERs, arranged in a reverse herringbone layout.

EVA Air offers three classes of service on its long-haul flights: "Royal Laurel"/"Premium Laurel" (business), Premium Economic system Class, and Economy Class.[eighteen] All cabins feature satellite phones, sound video on demand (AVOD) amusement,[107] SMS service,[108] and in a number of Boeing 777 cabins, mood lighting (B-16718-B-16738).[107] Domestic and short-haul international services flown also characteristic a short-haul concern class.

In the latter half of 2007, EVA Air'due south Boeing 747-400 armada was upgraded to feature the airline's latest seating classes; the add-on of Premium Laurel class on the Boeing 747-400 succeeded the previous "Super First" and "Super Business organisation" cabins.[109] [110] In early on 2012, EVA Air officials unveiled a redesigned "Majestic Laurel" business class, including 180-caste, fully apartment seats in reverse herringbone layout, which was first introduced on Boeing 777-300ER services in June 2012 between Taipei and New York.[34]

Motel classes [edit]

Airline business class cabin. Seats arranged in twos, with forward display screens.

EVA Air'southward previous Royal Laurel Course seat on a Boeing 777-300ER.

The Economy Class cabin on an EVA Air Boeing 777-300ER.

EVA Air currently has five classes, which are listed below.

In May 2012, EVA Air announced the introduction of a new business class product on select, redesigned Boeing 777-300ER shipping: Purple Laurel Class. The motel features 38 prevarication-flat bed/seats in a reverse herringbone configuration pitched at ii,000 and 650 mm (79 and 26 in) broad. Laptop power and multi-port connectors (USB/iPod) are bachelor at each seat.[111] The Royal Laurel class seating system is in a 1–2–1 beside arrangement.[112] The airline is offering this cabin on all flights operated by the Boeing 777. On twenty September 2018, EVA Air debuted the Boeing 787 Majestic Laurel Class. The seat was designed by Designworks, a BMW Group visitor. The new Imperial Laurel Grade seats are 584 mm (23 in) wide and recline into flat-bed positions that have a pitch of ane,930 mm (76 in) long. There are 26 Imperial Laurel Class seats on the Boeing 787-nine. The Majestic Laurel Class cabin on the Boeing 787-10 features 40 seats.

Premium Laurel Class, EVA Air's existing business grade motel, was introduced in 2003 with the A330-200, and expanded to more destinations with the Boeing 777-300ER in 2005 and refitted Boeing 747-400 (replacing "Super First") in 2007. Seats are pitched at 1,549 mm (61.0 in) in Premium Laurel in a pod-style layout, and can convert to an angled lie-flat bed.[108] Laptop power is bachelor. Premium Laurel class seating is in a 2–two–two abreast arrangement on the A330.[113] In 2016, Premium Laurel was upgraded to the new B/E Aerospace seats in a ii-2-two configuration.

Business Class, EVA Air's short booty business grade cabin on the A321, consists of viii seats. These seats feature a x.six-inch in-flight entertainment system and 110 V power outlets. Seat pitch is 45 inches.

Premium Economic system Course is offered in a dedicated cabin on the Boeing 777. Premium Economy Course has wider seating and legroom (in a ii-four-2 layout), and a seat similar to brusk-haul business form with a footrest, 970 to ane,020 mm (38 to 40 in) pitch, adjustable winged headrests, and laptop power.[108] Service levels in Premium Economy Class are similar to Economy Class, but nutrient and amenities are improved, along with the seating. Premium Economy passengers further receive an amenity kit on nigh flights.[114] There are two or iv lavatories (dependent on aircraft configuration) that are dedicated to Premium Economy Class passengers.

Economic system Grade is available on all EVA Air shipping, featuring 840 mm (33 in) pitch, touchscreen personal entertainment screens, sliding seat cushions, and adjustable winged headrests.[18] Each seat is too equipped with a personal handset satellite telephone which can exist used with a credit card. Economy seating is in 3–iii–three organisation on the Boeing 777 and Boeing 787 Dreamliner,[115] 3–4–3 on certain Boeing 777 aircraft, three–3 on the A321,[116] and 2–4–two on all A330s.[113] In Economy Class of the A321 at that place is no personal entertainment, with just overhead screens.

A new Economy and Premium Economy cabin is bachelor on 777-300ER aircraft. Those new seats accept improved entertainment systems and USB and 110 V Air-conditioning ports in each seat. It includes a seat-back screen that is eleven.1 inches, compared to the previous 9 inches.[117] In 2018, EVA Air renamed Elite Class to Premium Economy Grade.[118]

In-flight entertainment [edit]

EVA Air's audio video on demand (AVOD) entertainment system, Star Gallery, is available in all classes, except Airbus A321 Economy class. This system has 40 movies and brusk features, interactive games, and over 100 music albums.[119] Programs are mainly in Mandarin and English language, with some selections in Japanese, German, and French.

Star Gallery entertainment categories include such areas as Sky Hollywood (films), Sky Concert Hall (music and playlist creator), Kids' Earth (amusement geared toward younger travelers), amongst others. The Panasonic Avionics 3000i system can brandish Standard mandarin, English language, or Japanese text. On certain aircraft, a Panasonic EX3 system is installed. Since 2005, customers can besides ship SMS text messages and emails to the ground using their personal handsets and seatback screens.[109] Seatback video is not bachelor in Economic system Course on A321-200s.

enVoyage is EVA's inflight mag and features articles in English language, Standard mandarin and Japanese.[120] EVA Air'southward duty-costless shopping brochure, named EVA Air Sky Shop, is included at each seat in either paper or video form, with sales occurring in-flight, typically subsequently meal services. EVA Air also stocks a supply of newspapers and magazine publications on international flights,[108] selection depending on road.

Business class meal. Cloth-covered tray with napkin, tall glass, two round bowls with fruits and chocolate cake; plate with bread and butter, large dish with potatoes, meat, and vegetables.

Catering [edit]

EVA Air offers a multifariousness of meals on intercontinental routes, depending on seat class, destination, and flight length. Western and Eastern carte selections are typically offered,[121] including seasonal carte selections varied by destination. Special meal offerings can be requested in each class during booking, including children's, religious, vegetarian, and other meals.

In Royal Laurel Grade and Premium Laurel Course, passengers can pre-society gourmet entreés, depending on destination,[108] including specialties produced by Din Tai Fung, an honor-winning Taiwanese eating house. Majestic Laurel cabins on the Boeing 777 also feature an in-flight refreshment bar, and European wine selections are served.[122]

EVA AIR lounges [edit]

EVA AIR operates airline lounges nether the brand proper noun EVA AIR lounge (formerly branded Evergreen Lounge) in major destination airports. Passengers eligible to enter these facilities include Majestic Laurel, Premium Laurel and business class passengers, Infinity MileageLands Diamond, Gold, and Silver Bill of fare holders, Star Alliance Aureate members, and eligible passengers travelling with airlines that have contracted with EVA Air on the lounge facilities.[123]

EVA Air's four flagship lounges, located at Taiwan Taoyuan International Drome, are:

  • The Garden (Exclusively to Infinity MileageLands Diamond and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Regal Laurel/Premium Laurel/Business Class)
  • The Infinity (Accessible by all eligible passengers above and: Royal Laurel/Premium Laurel/Business organisation Class passengers, Star Alliance First/Business Class Passengers and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand Globe Cardholders travelling in Premium Economic system/Economy Course)
  • The Star (Accessible by all eligible passengers higher up and: Infinity MileageLands Gold, Star Alliance Gold members, Business customers, Business organization class/elite passengers travelling with airlines contracted with EGAT on lounge facilities)
  • The Club past EVA Air (Accessible past all eligible passengers to a higher place and: Infinity MileageLands Silvery, Citibank Diamond Cardholders, Diners Club cardholders and Citibank EVA Air Cobrand Titanium/Platinum Cardholders).[123]

Lounge interior. An open seating area with a glowing column.

EVA Air'due south The Infinity lounge at Taoyuan International Airdrome.

EVA Air also operates its EVA AIR lounges at Bangkok and Kaohsiung. It previously operated an outstation lounge at San Francisco.

EVA Air lounge services typically include refreshments, business concern facilities, and boob tube and reading entertainment.

Infinity MileageLands [edit]

EVA Air's frequent flyer program, Infinity MileageLands, awards members points based on miles traveled and form of service. Infinity MileageLands points are redeemable for upgrades and free tickets, and tin can also be accumulated through credit bill of fare use, rental machine agencies, Evergreen Laurel Hotels, and other participating services. Membership benefits include a defended reservation line, defended client service hotlines, dedicated bank check-in services, vacation gifts (Diamond Carte Holders), Evergreen Lounge access, additional baggage allowance with priority treatment, and discounts on auto rentals and hotels.[124]

Membership into the plan is free. The program is divided into four tiers: Green, Silver, Gold, and Diamond.[124] Infinity MileageLands privileges are additive by membership tier, with higher tiers including all benefits listed for prior tiers. The program accepts miles flown on partner airlines and Star Alliance partners such as All Nippon Airways, Air Canada, and United Airlines, provided that the flights are booked and logged according to EVA Air frequent flier rules.[124] Co-branded China United Bank, American Express, Citibank, and Diners Order cards can also earn miles.[124] Qualification levels and general benefits are listed on the EVA Air website.[124]

Shuttle services [edit]

EVA Air operates the post-obit shuttle services in the United States and Europe, free for customers:

  • To/from John F. Kennedy International Airport (New York City): In New Jersey: Bailiwick of jersey Metropolis, Piscataway, Fort Lee, East Hanover, Ruby-red Hill – In Pennsylvania: Due south Philadelphia and Cheltenham[125]
  • To/from George Bush Intercontinental Airport (Houston): Stops in the Dallas-Fort Worth surface area: Richardson[126]
  • To/from Amsterdam Airport Schiphol: Saint-Gilles (Sint-Gillis), Brussels (virtually the Brussels-South (Midi) railway station) and Berchem, Antwerp (near Antwerp-Berchem charabanc station) – Co-operated with Reizen Lauwers NV[127]

Accidents and incidents [edit]

To engagement, EVA Air has non had any aircraft losses or passenger fatalities in its operational history.[128] Equally of 21 January 2021, EVA Air is ranked number 6 in safety later Qantas and five other airlines by cntraveler.com. [129] Co-ordinate to the JACDEC Airline Prophylactic Ranking 2018, EVA Air was ranked 15th out of 100 major airlines.[130] On 2 April 2019, EVA Air was voted 3rd best airline in the world co-ordinate to Trip Advisor's Travelers Choice rankings, preceded but past Singapore Airlines and Qatar Airways.

  • On 17 July 2014, EVA Air Flight 088 (BR088), en route from Paris to Taipei, was in the same surface area when Malaysia Airlines Flying 17 was shot downwardly in Donetsk Oblast, Ukraine.[131]
  • On 16 December 2016, EVA Air Flight 015 (operated by a Boeing 777-300ER registered as B-16726) from Los Angeles International Airport to Taiwan Taoyuan International Airport narrowly missed hitting Mount Wilson and Air Canada Flight 788. The Los Angeles air traffic controller mistakenly told the pilot to plough left instead of right to head over the ocean. The aircraft instead headed north and was maintaining 5000 anxiety equally it headed towards 5700 pes high Mt. Wilson. The EVA aircraft was forced to climb to 6000 feet. Air Canada Flight 788, likewise departing Los Angeles, was taking the same road as the EVA aircraft and was forced to climb to 10,000 anxiety in evasive action.[132]
  • On 2 Dec 2017, EVA Air Flying 035 from Toronto Pearson International Airdrome to Taiwan Taoyuan International Airdrome struck a pole while taxiing in darkness. The shipping (a Boeing 777-300ER registered as B-16718) suffered pregnant damage on its correct leading edge and fly surface. The shipping had not been taxiing on the centerline after deicing and therefore, lacked wing clearance with the calorie-free pole.[133]

Controversies and labor disputes [edit]

  • On 19 January 2019, on EVA Air's flight from Los Angeles to Taoyuan, Taipei, a disorderly overweight American rider asked female flying attendants for assistance in the lavatory. Claiming that he recently had surgery and was physically unable to wipe his buttocks, he demanded that the flight attendants make clean his backside. Afterward berating them when they refused, the flight attendants reluctantly complied. It was subsequently revealed that the passenger was a frequent EVA Air customer with a history of making similar questionable requests to the airline's flight attendants. The airline moved to cancel the passenger'southward return flight merely learned that he died in Thailand.[134] [135]
  • On 29 January 2019, an female EVA Air flight attendant issued a public complaint after EVA Air falsely accused her of taking part in pornography.[136]
  • On 20 June 2019, Taiwan Flying Attendants Spousal relationship (TFAU) started an air strike.[137] EVA Air and Taiwan Flight Attendants reached an understanding on 7 July 2019, stating that the strike would end on x July 2019.[138] About 1440 flights were cancelled and more 280,000 passengers were afflicted from the air strike. The strike became the longest strike in Taiwan's history.[139] The airline estimated a prospective loss of about US$97 million as a issue of the strike.[140]

Meet besides [edit]

  • List of airlines of Taiwan
  • Air ship in Taiwan
  • Listing of airports in Taiwan
  • Listing of companies of Taiwan
  • Transportation in Taiwan

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External links [edit]

Media related to EVA Air at Wikimedia Commons

  • Official website
  • Archived website at the Wayback Machine (archive index)

hellerwourease.blogspot.com

Source: https://en.wikipedia.org/wiki/EVA_Air

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